{"id":20679,"date":"2024-06-19T10:12:59","date_gmt":"2024-06-19T08:12:59","guid":{"rendered":"https:\/\/citadelle-surveillance.fr\/?page_id=20679"},"modified":"2025-08-06T15:27:44","modified_gmt":"2025-08-06T13:27:44","slug":"service-durgence","status":"publish","type":"page","link":"https:\/\/citadelle-surveillance.fr\/index.php\/service-durgence\/","title":{"rendered":"Service d&rsquo;urgence"},"content":{"rendered":"\n\n<h1 class=\"has-text-align-center wp-block-heading\">\ud83d\udea8 SERVICE D&rsquo;INTERVENTION D&rsquo;URGENCE 24H\/7J<\/h1>\n\n\n\n<p class=\"has-text-align-center has-large-font-size\"><strong>Ligne directe d&rsquo;urgence : <a href=\"tel:0680921141\">06.80.92.11.41<\/a><\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator\" \/>\n\n\n\n<h2 class=\"wp-block-heading\">NOTRE ENGAGEMENT : VOTRE S\u00c9CURIT\u00c9 IMM\u00c9DIATE<\/h2>\n\n\n\n<p>Citadelle Surveillance dispose d&rsquo;une \u00e9quipe d&rsquo;intervention d&rsquo;urgence op\u00e9rationnelle 24 heures sur 24, 7 jours sur 7. Notre service d&rsquo;urgence est con\u00e7u pour r\u00e9pondre instantan\u00e9ment \u00e0 toute situation critique n\u00e9cessitant une intervention s\u00e9curitaire imm\u00e9diate.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\ud83c\udfaf NOS SERVICES D&rsquo;URGENCE<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n\n<h3 class=\"wp-block-heading\">1. Intervention Rapide sur Site<\/h3>\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Temps de r\u00e9ponse garanti : 15-30 minutes<\/strong> selon la zone<\/li>\n<li>\u00c9quipes mobiles pr\u00eates \u00e0 intervenir<\/li>\n<li>V\u00e9hicules d&rsquo;intervention \u00e9quip\u00e9s et g\u00e9olocalis\u00e9s<\/li>\n<li>Coordination avec les forces de l&rsquo;ordre si n\u00e9cessaire<\/li>\n<\/ul>\n\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n\n<h3 class=\"wp-block-heading\">2. Gestion de Crise S\u00e9curitaire<\/h3>\n\n\n<ul class=\"wp-block-list\">\n<li>Intrusion ou effraction en cours<\/li>\n<li>Menaces imm\u00e9diates sur les personnes ou les biens<\/li>\n<li>\u00c9vacuation d&rsquo;urgence s\u00e9curis\u00e9e<\/li>\n<li>S\u00e9curisation p\u00e9rim\u00e9trique imm\u00e9diate<\/li>\n<\/ul>\n\n<\/div>\n\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n\n<h3 class=\"wp-block-heading\">3. Alarme et T\u00e9l\u00e9surveillance 24\/7<\/h3>\n\n\n<ul class=\"wp-block-list\">\n<li>Centre de t\u00e9l\u00e9surveillance actif en permanence<\/li>\n<li>Lev\u00e9e de doute par vid\u00e9o en temps r\u00e9el<\/li>\n<li>D\u00e9clenchement imm\u00e9diat des proc\u00e9dures d&rsquo;intervention<\/li>\n<li>Communication directe avec nos agents sur le terrain<\/li>\n<\/ul>\n\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n\n<h3 class=\"wp-block-heading\">4. Protection d&rsquo;Urgence VIP<\/h3>\n\n\n<ul class=\"wp-block-list\">\n<li>Mise en place imm\u00e9diate d&rsquo;une protection rapproch\u00e9e<\/li>\n<li>Escorte s\u00e9curis\u00e9e d&rsquo;urgence<\/li>\n<li>\u00c9vacuation et mise en s\u00e9curit\u00e9<\/li>\n<li>Protocole discret et confidentiel<\/li>\n<\/ul>\n\n<\/div>\n\n<\/div>\n\n\n\n<hr class=\"wp-block-separator\" \/>\n\n\n\n<h2 class=\"wp-block-heading\">\ud83d\udcbc SITUATIONS D&rsquo;INTERVENTION<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Nous intervenons imm\u00e9diatement pour :<\/h3>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n\n<h4 class=\"wp-block-heading\">\u2713 Intrusions et effractions<\/h4>\n\n\n<ul class=\"wp-block-list\">\n<li>D\u00e9tection d&rsquo;intrusion en temps r\u00e9el<\/li>\n<li>Intervention physique imm\u00e9diate<\/li>\n<li>S\u00e9curisation des acc\u00e8s compromis<\/li>\n<\/ul>\n\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n\n<h4 class=\"wp-block-heading\">\u2713 Alarmes d\u00e9clench\u00e9es<\/h4>\n\n\n<ul class=\"wp-block-list\">\n<li>V\u00e9rification sur site<\/li>\n<li>Lev\u00e9e de doute professionnelle<\/li>\n<li>Rapport d&rsquo;intervention d\u00e9taill\u00e9<\/li>\n<\/ul>\n\n<\/div>\n\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n\n<h4 class=\"wp-block-heading\">\u2713 Menaces et situations dangereuses<\/h4>\n\n\n<ul class=\"wp-block-list\">\n<li>\u00c9valuation rapide de la menace<\/li>\n<li>Mise en s\u00e9curit\u00e9 des personnes<\/li>\n<li>Gestion de l&rsquo;incident jusqu&rsquo;\u00e0 r\u00e9solution<\/li>\n<\/ul>\n\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n\n<h4 class=\"wp-block-heading\">\u2713 Pannes de s\u00e9curit\u00e9 critiques<\/h4>\n\n\n<ul class=\"wp-block-list\">\n<li>Remplacement d&rsquo;urgence d&rsquo;agent absent<\/li>\n<li>D\u00e9faillance syst\u00e8me de s\u00e9curit\u00e9<\/li>\n<li>Renfort imm\u00e9diat sur site sensible<\/li>\n<\/ul>\n\n<\/div>\n\n<\/div>\n\n\n\n<hr class=\"wp-block-separator\" \/>\n\n\n\n<h2 class=\"wp-block-heading\">\ud83d\udee1\ufe0f NOTRE \u00c9QUIPE D&rsquo;INTERVENTION<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n\n<h3 class=\"wp-block-heading\">Agents Qualifi\u00e9s et Form\u00e9s<\/h3>\n\n\n<ul class=\"wp-block-list\">\n<li>Agents certifi\u00e9s CQP APS<\/li>\n<li>Formation continue aux situations d&rsquo;urgence<\/li>\n<li>Ma\u00eetrise des premiers secours (SST)<\/li>\n<li>Habilitation \u00e9lectrique pour sites industriels<\/li>\n<\/ul>\n\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n\n<h3 class=\"wp-block-heading\">\u00c9quipement Professionnel<\/h3>\n\n\n<ul class=\"wp-block-list\">\n<li>V\u00e9hicules d&rsquo;intervention identifi\u00e9s<\/li>\n<li>\u00c9quipements de protection individuelle complets<\/li>\n<li>Moyens de communication crypt\u00e9s<\/li>\n<li>Mat\u00e9riel de s\u00e9curisation d&rsquo;urgence<\/li>\n<\/ul>\n\n<\/div>\n\n<\/div>\n\n\n\n<hr class=\"wp-block-separator\" \/>\n\n\n\n<h2 class=\"wp-block-heading\">\ud83d\udcca PROCESSUS D&rsquo;INTERVENTION<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody>\n<tr><td><strong>1. ALERTE<\/strong> (0-2 minutes)<\/td><td>R\u00e9ception de votre appel d&rsquo;urgence<br>Identification imm\u00e9diate de la situation<br>Localisation pr\u00e9cise du site<\/td><\/tr>\n<tr><td><strong>2. MOBILISATION<\/strong> (2-5 minutes)<\/td><td>D\u00e9clenchement de l&rsquo;\u00e9quipe la plus proche<br>Briefing rapide de la situation<br>D\u00e9part imm\u00e9diat vers le site<\/td><\/tr>\n<tr><td><strong>3. INTERVENTION<\/strong> (15-30 minutes)<\/td><td>Arriv\u00e9e sur site<br>\u00c9valuation de la situation<br>Action s\u00e9curitaire appropri\u00e9e<\/td><\/tr>\n<tr><td><strong>4. R\u00c9SOLUTION<\/strong><\/td><td>S\u00e9curisation compl\u00e8te du site<br>Rapport d&rsquo;intervention imm\u00e9diat<br>Suivi post-intervention<\/td><\/tr>\n<\/tbody><\/table><\/figure>\n\n\n\n<hr class=\"wp-block-separator\" \/>\n\n\n\n<h2 class=\"wp-block-heading\">\ud83c\udfe2 SECTEURS D&rsquo;INTERVENTION<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n\n<h3 class=\"wp-block-heading\">Sites Industriels et Commerciaux<\/h3>\n\n\n<ul class=\"wp-block-list\">\n<li>Usines et entrep\u00f4ts<\/li>\n<li>Centres commerciaux<\/li>\n<li>Bureaux et si\u00e8ges sociaux<\/li>\n<li>Chantiers de construction<\/li>\n<\/ul>\n\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n\n<h3 class=\"wp-block-heading\">\u00c9tablissements Sensibles<\/h3>\n\n\n<ul class=\"wp-block-list\">\n<li>\u00c9tablissements bancaires<\/li>\n<li>Sites pharmaceutiques<\/li>\n<li>Data centers<\/li>\n<li>Infrastructures critiques<\/li>\n<\/ul>\n\n<\/div>\n\n<\/div>\n\n\n\n<hr class=\"wp-block-separator\" \/>\n\n\n\n<h2 class=\"has-text-align-center wp-block-heading\">\ud83d\udcde PROC\u00c9DURE D&rsquo;APPEL D&rsquo;URGENCE<\/h2>\n\n\n\n<h1 class=\"has-text-align-center wp-block-heading\">\ud83d\udcf1 <a href=\"tel:0680921141\">06.80.92.11.41<\/a><\/h1>\n\n\n\n<h3 class=\"wp-block-heading\">Informations \u00e0 communiquer :<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Votre identit\u00e9<\/strong> et code client (si applicable)<\/li>\n<li><strong>Localisation pr\u00e9cise<\/strong> de l&rsquo;incident<\/li>\n<li><strong>Nature de l&rsquo;urgence<\/strong> (intrusion, menace, alarme&#8230;)<\/li>\n<li><strong>Nombre de personnes<\/strong> pr\u00e9sentes sur site<\/li>\n<li><strong>Acc\u00e8s particuliers<\/strong> ou dangers potentiels<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator\" \/>\n\n\n\n<h2 class=\"wp-block-heading\">\u2705 POURQUOI CHOISIR CITADELLE SURVEILLANCE ?<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n\n<h3 class=\"wp-block-heading\">R\u00e9activit\u00e9 Garantie<\/h3>\n\n\n<ul class=\"wp-block-list\">\n<li>\u26a1 Intervention en moins de 30 minutes<\/li>\n<li>\ud83d\udd50 Disponibilit\u00e9 24h\/24, 365 jours\/an<\/li>\n<li>\ud83d\udccd Couverture r\u00e9gionale \u00e9tendue<\/li>\n<\/ul>\n\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n\n<h3 class=\"wp-block-heading\">Professionnalisme Certifi\u00e9<\/h3>\n\n\n<ul class=\"wp-block-list\">\n<li>\u2713 Agr\u00e9ment pr\u00e9fectoral CNAPS<\/li>\n<li>\u2713 Assurance responsabilit\u00e9 civile professionnelle<\/li>\n<li>\u2713 Formation continue de nos \u00e9quipes<\/li>\n<\/ul>\n\n<\/div>\n\n<\/div>\n\n\n\n<hr class=\"wp-block-separator\" \/>\n\n\n\n<h2 class=\"wp-block-heading\">\ud83d\udcb0 TARIFICATION D&rsquo;URGENCE<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Formules d&rsquo;abonnement<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>BASIC<\/strong> : Intervention sur appel &#8211; Facturation \u00e0 l&rsquo;acte<\/li>\n<li><strong>PREMIUM<\/strong> : 2 interventions incluses\/mois + tarif pr\u00e9f\u00e9rentiel<\/li>\n<li><strong>PLATINUM<\/strong> : Interventions illimit\u00e9es + service d\u00e9di\u00e9<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Intervention ponctuelle<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Forfait de base : 150\u20ac HT (premi\u00e8re heure)<\/li>\n<li>Heure suppl\u00e9mentaire : 75\u20ac HT<\/li>\n<li>Majoration nuit\/weekend : +50%<\/li>\n<li>Devis gratuit pour contrat annuel<\/li>\n<\/ul>\n\n\n\n<p class=\"has-small-font-size\"><em>TVA 20% applicable &#8211; Tarifs indicatifs susceptibles d&rsquo;\u00e9volution selon la nature de l&rsquo;intervention<\/em><\/p>\n\n\n\n<hr class=\"wp-block-separator\" \/>\n\n\n\n<h2 class=\"has-text-align-center wp-block-heading\">\ud83d\udcdd CONTACT ET DEVIS<\/h2>\n\n\n\n<p class=\"has-text-align-center\"><strong>Service d&rsquo;urgence 24\/7<\/strong><br>\n<strong>\ud83d\udcde Urgence : <a href=\"tel:0680921141\">06.80.92.11.41<\/a><\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center\"><strong>Service commercial<\/strong><br>\nEmail : urgence@citadelle-surveillance.fr<br>\nDevis express : R\u00e9ponse sous 2 heures<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-vivid-red-background-color has-background\" href=\"\/contact\">ACTIVER LE SERVICE D&rsquo;URGENCE<\/a><\/div>\n\n<\/div>\n\n\n\n<hr class=\"wp-block-separator\" \/>\n\n\n\n<h2 class=\"wp-block-heading\">\u26a0\ufe0f RAPPEL IMPORTANT<\/h2>\n\n\n\n<p>En cas de danger imm\u00e9diat pour les personnes :<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Appelez d&rsquo;abord le 17 (Police) ou le 112 (Urgences)<\/strong><\/li>\n<li><strong>Contactez ensuite notre service d&rsquo;urgence<\/strong><\/li>\n<li><strong>Mettez-vous en s\u00e9curit\u00e9<\/strong><\/li>\n<\/ol>\n\n\n\n<p>Notre service d&rsquo;urgence intervient en compl\u00e9ment et en coordination avec les forces de l&rsquo;ordre pour garantir votre s\u00e9curit\u00e9 optimale.<\/p>\n\n\n\n<hr class=\"wp-block-separator\" \/>\n\n\n\n<p class=\"has-text-align-center\"><strong>\ud83d\udd12 CITADELLE SURVEILLANCE<\/strong><br>\n<em>Votre s\u00e9curit\u00e9, Notre priorit\u00e9 absolue<\/em><\/p>\n\n","protected":false},"excerpt":{"rendered":"<p>\ud83d\udea8 SERVICE D&rsquo;INTERVENTION D&rsquo;URGENCE 24H\/7J Ligne directe d&rsquo;urgence : 06.80.92.11.41 NOTRE ENGAGEMENT : VOTRE S\u00c9CURIT\u00c9 IMM\u00c9DIATE Citadelle Surveillance dispose d&rsquo;une \u00e9quipe d&rsquo;intervention d&rsquo;urgence op\u00e9rationnelle 24 heures sur 24, 7 jours sur 7. Notre service d&rsquo;urgence est con\u00e7u pour r\u00e9pondre instantan\u00e9ment \u00e0 toute situation critique n\u00e9cessitant une intervention s\u00e9curitaire imm\u00e9diate. \ud83c\udfaf NOS SERVICES D&rsquo;URGENCE 1. Intervention [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-20679","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/citadelle-surveillance.fr\/index.php\/wp-json\/wp\/v2\/pages\/20679","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/citadelle-surveillance.fr\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/citadelle-surveillance.fr\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/citadelle-surveillance.fr\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/citadelle-surveillance.fr\/index.php\/wp-json\/wp\/v2\/comments?post=20679"}],"version-history":[{"count":8,"href":"https:\/\/citadelle-surveillance.fr\/index.php\/wp-json\/wp\/v2\/pages\/20679\/revisions"}],"predecessor-version":[{"id":21125,"href":"https:\/\/citadelle-surveillance.fr\/index.php\/wp-json\/wp\/v2\/pages\/20679\/revisions\/21125"}],"wp:attachment":[{"href":"https:\/\/citadelle-surveillance.fr\/index.php\/wp-json\/wp\/v2\/media?parent=20679"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}